Brow Pro Microdefiner

I was allowed to test the brow pro micro definer from weareeves, the tip broke quickly and it wasn't very clear either, the brush works fine. Unfortunately, I still had to draw with my regular pencil, too bad because I expected more, the color was too light, wrong choice on my part?

Hi! I was allowed to test this product but when I tried it out the pencil part half fell out, it does not stay in place so it falls in and out all the time. So I can't use it properly hellaas. tested it on my hand and the pigment is good

I was chosen to test this one, but it seems to be stuck in the mail. Anyone who has this too? And what platform is @weareeves the best way to contact me about this?